Dashboard
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Workstations and Servers
Windows PC
0
Mac
0
Windows Server
0
Linux Server
0
VM Host
0
Workstation Status
0%Windows PC
0%Mac
Workstation Patching Compliance
100%
Workstation Reboot Required
0%
Pending
Fleet Resource Snapshot
0%
Average CPU
0%
Average RAM
0%
Average Disk
Operations Snapshot
Endpoint Risk
Site Health
Recent Endpoint Activity
Patch Compliance Score
-
compliance
-
Installed
-
Pending
-
Critical
Device Health Distribution
Alerts
| Device | Site | Status | CPU | RAM | Disk | Patches | Critical | MFA | Last Seen |
|---|
Sites
Manage client sites and agent install tokens
Site
Site-scoped devices, users, patching, MFA and audit
Devices
Users
Patching
MFA
Audit
| Device | Status | OS | Agent | CPU | RAM | Disk | Last Seen |
|---|
Devices
Endpoint inventory and read-only device details
| OS | Computer Name | Computer Status | RMM Disk CPU MEM |
Security Updates MFA Events |
Last Reboot | Reboot | Antivirus | Company & User Account | Action |
|---|
Patching
Microsoft catalog approval policy plus endpoint applicability
| Policy | Scope | Ring | Allowed Updates | Reboot | Status | Actions |
|---|
| Device | Site | Compliance | Pending | Critical | Failed |
|---|
| KB | Product | Title | Severity | Status | Devices Needing | Failed | Actions |
|---|
MFA Management
Enable or disable Windows login MFA per device. Users set up MFA in their Directory Portal.
How MFA works:
1. Enable MFA on a device below
2. User logs into console.itsupportdepot.com/directory
3. Clicks "Two-Factor Auth" scans QR code once
4. On next Windows login they enter their 6-digit code.
Users only need to enroll once the same code works for both portal and Windows login.
Users only need to enroll once the same code works for both portal and Windows login.
| Device | Site | OS | Status | MFA | Enrolled Users |
|---|---|---|---|---|---|
| Click Refresh to load devices | |||||
Directory
Manage client users, groups and computer assignments
Users
Groups
Password Policy
Audit Log
| Name | Username | Status | MFA | Computers | Windows Access | Last Login | Actions | |
|---|---|---|---|---|---|---|---|---|
| Select a site and click Refresh | ||||||||
Reports
Generate and download executive reports
| Site | Title | Period | Generated | By | Actions |
|---|
Agent Downloads
Download the Windows installer and generate site-specific install links
Installer
Single EXE
GUI or silent install
Agent
Windows x64
Service executable
Credential Provider
MFA
Installed by installer
Mac Agent
V2 managed
Inventory, patching, and managed actions
Download Installer EXE
Download Agent EXE
Download Credential Provider
Download Mac Script
Mac Agent ARM64
Mac Agent Intel
Run Windows installs as Administrator. Run Mac installs with sudo. Mac V2 reports inventory, users, sessions, services, health, and patches, and supports managed account/service/session actions. Arbitrary shell execution remains disabled.
Portal Users
Manage admin portal access and roles
| Name | Role | Status | Sites | Last Login | Actions |
|---|
Audit Logs
Security, login, MFA, directory, and endpoint activity
| Time | Source | Site | Event | Actor | Target | Status | Details |
|---|---|---|---|---|---|---|---|
| Loading audit logs... | |||||||
Settings
Portal integration settings